Terms and Conditions

Booking Details

We require a non-refundable booking deposit of one third of the cottage rental.

Cheques should be made payable to Mrs A. Brown and sent to Beech Farm, Wheatcroft Lane, Wheatcroft, Nr Matlock, Derbyshire, DE4 5GU.

It is possible to hold a provisional booking which will be held for 7 days only. After this time, if the deposit has not been received it will be released.

When we receive your deposit we will send you a Booking Confirmation that details the booking you have made together with details of the balance required and the due date.

Instructions on how to reach the property and contact telephone numbers will be sent with the confirmation of booking together with a copy of the booking terms and conditions. No further reminders will be sent.

If your reservation is within 10 weeks of the holiday start date, full payment will be required at time of booking.

In the event of cancellation you will be responsible for the balance payment, the booking is non-transferable and we strongly advise that you take out holiday insurance.

However, if and where possible we will try and re-book the dates and offer full or partial refund.

Should you have to cancel your holiday please inform us by telephone immediately.

Terms and Conditions

We request you send a separate and ‘Good Housekeeping’ deposit cheque for £150 when you send the final balance. This will be held, uncashed, by us against any damage or breakages and your cheque will only be returned to you by post within 7 days of the departure if the property is left in the same state of order and cleanliness in which it was found.

Occupancy and Use

Due to fire legislation, the use of the cottage, the grounds and the facilities are STRICTLY for the use of the guests named at time of booking, no over occupancy allowed. The owners at their absolute discretion reserve the right to refuse or revoke, without refund, any parties that may, in their opinion, be unsuitable for the cottage.

Hot Tub

To ensure that an adult is present and properly supervises children when they are in or around the hot tub.
The use of the hot tub is entirely at the Holidaymaker’s own risk, the Owners accept no responsibility in the event of an accident or otherwise arising from the use of such equipment.

Use of the hot tub is not allowed after 10pm. Noise levels to be kept to a minimum out of respect to neighbouring properties. Failure to do so will result in the ‘Good Housekeeping’ deposit being retained by the Owners.

Hot tub instructions are to be carefully followed (copy of these available in the property), failure to do so will result in the ‘Good Housekeeping’ deposit being retained by the Owners.

Safety

It is the parent or guardian’s responsibility to supervise the safety and good conduct of children at all times.

Breakages

We ask that you report breakages or damages caused by the Holidaymaker during the holiday and to reimburse the Owner with the cost of replacement prior to departure.

Wi-fi

Wi-fi connection is available within the barn free of charge, usage is restricted to light use only i.e surfing and e-mails.

Arrival and Departure

Check in – 4.00 pm Check-out 10.00 am

Please do not arrive at your holiday cottage before 4.00pm and not later, please, than 7pm. Rooms will be serviced from 10 am. Please contact us to inform us of your approximate time of arrival so that we can be here to greet you. Full instructions on how to get there will be sent to you on confirmation of your holiday. We ask that you please leave the property as you found it.

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